CargoVox

Your AI phone agent for transport and moving

Answers every call 24/7 in your caller's language. Qualifies requests, quotes indicative prices instantly, registers leads to your CRM.

The Problem Your Competitors Are Solving

25–35%

Missed calls

SMBs in transport and logistics miss 25–35% of inbound calls due to limited staff, night hours, or language barriers.

€25–60

Lost per call

Each missed call is a lost job worth €25–60 EUR or more. Adds up to hundreds of thousands in lost revenue annually.

€1400–4000

Dispatcher cost

Hiring human dispatchers costs €1400–2200 EUR/month in the Baltics, €3200–4000 EUR/month in Germany. Plus recruitment and turnover.

How CargoVox Works

Two modes, one vision: never miss an inbound call again.

🤖 Autopilot Mode

CargoVox fully owns the call:

  • ✓ AI answers, detects caller language automatically
  • ✓ Asks: where from, where to, what items (furniture, goods, etc.)
  • ✓ Converts furniture lists → cubic meters in real time
  • ✓ Quotes indicative price using your own tariff tables in seconds
  • ✓ Registers the inquiry as a lead into your CRM or webhook
  • ✓ Caller can request human handoff anytime

🧑‍💼 Copilot Mode

Your operator is in control, CargoVox assists:

  • ✓ Operator answers; CargoVox streams live call transcript
  • ✓ AI suggestions appear in real-time: "Ask about route km", "Confirm loading conditions", "Quote using your tariff"
  • ✓ Suggestions sent to Telegram or your operations dashboard
  • ✓ Operator focuses on closing; CargoVox handles follow-up data capture
  • ✓ Full transcript and lead data saved for training and CRM

What You Get

🌍 24/7 Answering

No more missed calls, even at 3 AM or during holidays. Every inbound gets answered by CargoVox or your human team.

🗣️ Automatic Language Detection

Supports 8+ languages: English, German, Russian, Spanish, French, Portuguese, Italian, Dutch. Advanced models for Lithuanian and Latvian.

📋 Full Call Transcripts

Every call is transcribed and stored. Perfect for quality control, dispute resolution, training, and compliance audits.

💰 Instant Price Quotes

You upload your tariff tables once. CargoVox converts requests into cargo specs and quotes instantly—no manual math.

📊 Lead Capture to CRM

Every call becomes a structured lead: contact, cargo details, budget, timeline. Delivered via webhooks or direct CRM integration.

🤝 Seamless Human Handoff

Copilot mode lets your operators take over mid-call. Autopilot mode accepts handoff requests. No held calls or transfers needed.

Calculate Your ROI

See how much you could save by switching missed calls to qualified leads.

ROI Calculator

€0
Potential monthly lost revenue (current)

With CargoVox:

Cost: €0.10 per minute (~€0.30 per 3-min call)

Estimated monthly: €0.00

Monthly savings: €0

Calculation: 20 working days × calls/day × job value = current loss. CargoVox cost ≈ €0.30/call × calls/month.

Frequently Asked Questions

Which languages does CargoVox support?

CargoVox supports 8+ core languages: English, German, Russian, Spanish, French, Portuguese, Italian, and Dutch. We also offer dedicated advanced models for Lithuanian and Latvian. The system auto-detects the caller's language, so you don't need to route calls manually.

How does CargoVox calculate prices?

You provide your tariff tables during setup (e.g., "€50 per m³ per 10 km"). CargoVox understands when callers describe furniture or goods, converts them into cubic meters using standard conversion tables, and combines that with route distance to give an instant quote. No math left for humans.

Can CargoVox transfer calls to a human operator?

Yes, seamlessly. In Copilot mode, your operators can take over at any point while receiving live transcripts and real-time AI suggestions. In Autopilot mode, callers can request human handoff, and the call is routed to your team with full context (cargo details, language, quotes already calculated).

How are leads delivered to my CRM?

Every call creates a structured lead with contact info, cargo details, estimated cost, timeline, and special requests. Leads are delivered via webhooks (you can route to any system) or direct integrations with popular CRMs like Pipedrive, HubSpot, Zoho, and Salesforce. You also get full call transcripts for quality control.

Is CargoVox available for other industries?

Yes. CargoVox is a universal AI phone platform built for any inbound-call business. Transport and logistics is our home turf and core use case, but it's successfully deployed in real estate, plumbing, cleaning services, consulting, and more. If you take inbound calls and qualify leads, we can help.

How fast can we onboard?

Most customers go live in 1–2 weeks. Our onboarding process: we set up your API connection, import your tariff tables, configure your phone number(s), and monitor the first 3–5 days of live calls with your team. Once you're comfortable, we hand off full control to you. Support is always a message away.

About Coservices

Coservices OU is a technology company specialised in solutions for transport and logistics companies. This is the field we know best and serve best - freight, moving and dispatch operations. CargoVox is our AI voice product built on that domain expertise.

Simple, Transparent Pricing

Choose the plan that fits your needs. All plans include 24/7 support and full call transcripts.

Starter

Perfect for small teams testing the platform
  • Up to 100 calls/month
  • Basic language support (5 languages)
  • Email support
  • Lead capture & transcripts
Contact us for pricing

Pricing finalised on request

Business

For growing transport companies
  • Up to 1000 calls/month
  • All 8+ languages
  • Priority support
  • Lead capture, transcripts & CRM integration
  • Copilot mode access
Contact us for pricing

Pricing finalised on request

Enterprise

Custom solutions for large operations
  • Unlimited calls
  • All languages + custom training
  • 24/7 dedicated support
  • API access & webhooks
  • Advanced analytics & reporting
Contact us for pricing

Pricing finalised on request

Get in Touch

Ready to reduce missed calls and boost your dispatch efficiency? Fill out the form below and we'll get back to you within 24 hours.

Or email us directly: [email protected]